How it works
Here is what happens after you contact us.
-
You tell us what happened
You describe the scam and send what you have: the platform’s name, your transaction history, your wallet address and the addresses you sent funds to.
-
We check what can be traced
A member of our team reviews your file, confirms whether the cryptocurrencies involved can be traced, and asks you for anything missing.
-
Our analysts trace the funds
They follow each transaction on the blockchain to the destination exchange and write the tracing report.
-
You use the report
You attach it to your police complaint. When the funds reached an identifiable platform, a partner lawyer can take action against it.
-
You follow your case
Every action taken on your case is recorded, and you can check its progress online with your reference number.
What we will not promise
Nobody can guarantee that you will get your money back. We tell you plainly what we think is possible, and we never ask you to pay to release funds.